FiberTex and Supply Inc. warranties your STIFFY product purchased from its authorized dealers or directly from FiberTex and Supply Inc. to be free from defects in workmanship and materials for ONE year.
STIFFY PRODUCTS ARE NOT WARRANTIED AGAINST BREAKAGE
For this warranty to be valid, the purchase must be registered online at www.FiberTexandSupply.com within 30 days of purchase. In addition, the entire defective product must be returned to FiberTex and Supply Inc. FREIGHT PAID. No collect shipments or unauthorized shipments will be accepted. Any product returned to FiberTex and Supply Inc. must be packed as per instruction given to you by FiberTex and Supply Inc. upon authorization of return. Any damage incurred during shipping back to FiberTex and Supply Inc. is the sole responsibility of the shipper. Shipping costs to return the repaired or replaced product will be paid by FiberTex and Supply Inc. (shipping within the continental US only).
This warranty applies only to the original purchaser with a warranty card validated. This warranty is NON-TRANSFERABLE. Any product that has been structurally modified in any way will not be covered under warranty.
For more information, please call (361) 991-5956 or contact us here.
Push Poles
A defect shall be delamination of fabric, porosity (leakage allowing water to enter the pole), and/or separation of point or foot from the shaft of the push pole.
Deterioration of the surface, foot, or point due to abrasion, impact or wear and use, and/or exposure to sunlight; or the acquisition of curvature (or “set”) shall NOT constitute defects.
Shaw Wing
FiberTex and Supply Inc. warranties your Shaw Wing cavitation plate built by FiberTex and Supply Inc. and purchased from its authorized dealers or directly from FiberTex and Supply Inc. to be free from defects in workmanship and materials for ONE year. A defect would be delamination of the fiberglass panels that make up the Shaw Wing. Another example would be an overcut notch that does not fit correctly around the motor.
Stiffy Safe Hands Tools
Warrantied against defects in materials and workmanship. They are not meant to be used as a prybar. Broken tool heads are typically a result of prying with the tool. These tools are not designed to load bearing.
Push Pole Clips
Push pole clips are warrantied for life. Return broken holders and we will send replacements.
Boat Repairs
All FiberTex fiberglass repairs are warrantied to be free of defects in workmanship. If a fiberglass repair ever fails, bring it in for inspection. If our work fails, we will repair it for free. If it is caused by some other damage, we can quote you the repair costs.
Gel coat fades and changes color with time and exposure to sunlight. FiberTex and Supply Inc. is not responsible for any discoloration of gel coat.
Ram Rod Anchor Pins
Ram rods are warrantied for one year from the date of purchase against defects in materials and workmanship. Possible defective poles are to be returned to the factory for evaluation. Defective poles will be repaired or replaced by FiberTex and Supply at our discretion.